Privacy policy

Introduction

Welcome to FikaPapers. We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fikapapers.com and make purchases of our products, including Notebooks & Journals, Planners & Calendars, Writing Instruments, and Stationery Accessories. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Personal Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you place an order.
  • Transaction and Payment Data: Details of purchases you make. Please note, all payment transactions are processed by secure third-party payment gateways. We do not store your full credit card details on our servers.
  • Communication Data: Correspondence when you contact our customer support.

Information Collected Automatically:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Pages you view, time spent on the site, products browsed, and other diagnostic data, typically collected via cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, manage payments, and arrange shipping.
  • To communicate with you about your order, provide customer support, and respond to inquiries sent to [email protected].
  • To improve, personalize, and optimize our website, products, and customer experience.
  • To prevent fraud, enhance security, and comply with applicable laws and regulations.
  • To send you marketing communications (only if you have explicitly opted-in). You can opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

  • Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing assistance. These partners are contractually obligated to protect your data.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where necessary to provide adequate safeguards.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL), secure server hosting, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, update, or correct your data.
  • The right to request deletion of your personal data.
  • The right to restrict or object to certain processing.
  • The right to data portability.
  • The right to withdraw consent (where processing is based on consent).

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit your use of certain website features.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]